Accessibility Statement

OYO Times Square (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website. 

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria.  In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility. 

We welcome feedback  
If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at kpatel@rownyc.com or call (212) 768-3700 with a description of the issue you encountered and your contact information. Your experience matters to us.

The OYO Times Square website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram. 

Accessible Features and Amenities

OYO Times Square is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs. 

Property Features

Accessible public entrance
Entrance doors width: 40 inches 
There is no ramp - the entrance is level with the sidewalk 
Pathway width: 8 feet (unrestricted sidewalk)
Wheelchair maneuvering clearance: 8 feet (unrestricted sidewalk)
Distance from parking: 3 blocks

Accessible emergency exit

Route from the public entrance to the registration area
Distance: 34 feet
Pathway width: 6 feet
Wheelchair maneuvering clearance: 72 inches 

Accessible Route To Elevator
Distance to elevators from the entrance: 48 feet
Pathway width: 72 inches
Distance to elevators from registration desk: 22 feet
Pathway width: 72 inches

Accessible elevator 
Elevators measurements: 4 feet x 5 feet
Width of the elevator doors: 4 feet
Wheelchair maneuvering clearance: 48 inches 

Parking garage is 3 city blocks from the front of the hotel 

Registration desk
Desk height: 35 inches
Desk width: 24 inches 
Desk is wheelchair accessible 
Wheelchair maneuvering clearance: 72 inches 

Accessible concierge desk
Desk height: 35 inches
Desk width: 5 feet
Desk is wheelchair accessible 
Wheelchair maneuvering clearance: 72 inches 

Accessible public restrooms 
Door width: 36 inches
Toilet height: 16 inches
Toilet has grab bars 
Stall size: 80 inches x 80 inches
Stall maneuvering clearance: 36 inches
Sink height: 33 inches with clearance
Plumbing is wrapped with insulation  
Height of the mirror: 37 inches 
Mirror is tilted and hung at accessible height 
Lavatory controls are accessible 
Wheelchair maneuvering clearance: 48 inches 

Accessible food and beverage outlets: Hong Kong Station 
Distance to public entrance: 70 feet
Pathway width: 72 inches
Distance to elevators: 10 feet
Distance to bathrooms: 60 feet
Restaurant entrance door width: 48 inches 

Accessible business center. 

Accessible route to business center from the public entrance and accessible rooms. 

Visual (strobe light) alarms. 

Guest room televisions have closed captioning or closed captioning decoders are provided.

Braille signage throughout the property.  

 Service animals are welcome at OYO Times Square.   

Superior Queen Accessible Rooms 
Room size: Approximately 150 square feet 
Type of key lock is guest room door: Saflok
Visual (strobe light) alarms 
Braille signage throughout 
Door width: 36 inches
Bed type: One queen bed
Bed size: 60 inches x 80 inches
Bed height: 36 inches
Wheelchair maneuvering clearance: 60 inches
Desk height and width: 30 inches high, 42 inches wide, with knee and toe clearance. 

Bathroom features
Door width: 35 inches
Height of toilet: 16 inches
Toilet has grab bars 
Height of sink: 30 inches with clearance 
Plumbing is wrapped with insulation 
Height of the mirror: 38 inches
Mirror is accessible height 
Lavatory controls are accessible 
Wheelchair maneuvering clearance: 48 inches 
Accessible bathing feature: Standard roll-in shower with foldable shower seat, grab bars and detachable hand-held spray unit 
Phone in room and bathroom 
Door saddle and shower saddle

Accessible route from public entrance and registration area to accessible rooms.

From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the OYO Times Square website. The hotel is not responsible for any third-party content on the website.